Professional HVAC Company in Tucson

I purchased an A/C unit in October of 2019. Unfortunately the compressor failed. Adrian was tasked with installing the new compressor. Although it took a week for the unit to... read more arrive, he did a fantastic and professional installation under extremely hot conditions. He provided a complete explanation of all work done with photos.

Emmanuel Fid a great job working on my air conditioner. He answered all of our questions thoroughly and helped us make the unit more efficient. He was very friendly... read more and professional, and my experience was extremely positive. I definitely recommend Ultra Air Conditioning

Ultra Air replace two A/C units for us a few years ago, and we've had a maintenance package since. Their expertise, professionalism, and responsiveness have always been fantastic. We just... read more had Manny doing our spring/summer maintenance, and having him at the house was a fantastic experience. He was professional and engaging, and he did a great job cleaning and servicing our units.

So happy this company could come and service my AC on the same day that I called for an appointment. Anthony was professional and explained what the problem was in... read more terms I could understand. He was quick to diagnose the problem and could fix it right away. He did not try to sell me anything other than the parts and labor that he did that day. I would recommend this company to family and friends and will not hesitate to use them for future AC needs.

THIS IS THE ONLY REVIEW YOU NEED TO READ IF YOU WANT A FULL AND INFORMATIVE ONE. First off, I want to give a big THANKS to everyone at... read more Ultra Air Conditioning. My A/C went out yesterday night. I gave them a call and the gentleman (forgot his name) told me the on-call guys would give me a call back within 30-40 mins. Sure thing, I got the call back. They told me they were booked for the night, but said they could do it first thing in the morning (7am). At 6:45am today, I received a call, that he was running late (which he was not, still 15 minutes left until scheduled time), but was a nice gesture. Anthony R. arrived on time as promised. He checked my unit, told me within 5 minutes that my fan motor had gone bad, proceeded to explain to me and SHOWED me the burnt out wires on it. He also informed me that my unit was 20 years old (as marked on the unit), which was from 1993 and said I was lucky my unit lasted this long. He said usually last 12-15 years. He explained to me that he could fix it for about $700, but also advised me that since the unit was so sold, such investment could be a waste since anything CAN and WOULD go bad in a few months to a year which would increase my expenses. He wasn't pushy and you can tell he was being honest and I've seen my unit for myself. So I figured I would replace the unit, because it really would be an investment in the long run and fully under warranty. He helped me with the app for a loan, I got approved and voila, a time was scheduled for today on the SAME DAY (about 2 hours after Anthony arrived). Rey P. and a white guy showed up and did an amazing job by replacing my thermostat, A/C unit, and furnace which took about 5 hours. Everything looks amazing and I am just so happy I have COLD air again. THANKS GUYS! You deserve all 5 stars.

AC went out today (105 degrees) and after finding paperwork from previous owner showing system 5 1/2 years old installed by Ultra Air I called them for help. Had Emmanuel... read more R. (Manny) here within 3 hours. Friendly, courteous, Very knowledgeable, competent & efficient. (And Covid-19 compliant). Traced problem to a bad capacitor and replaced it immediately. Parts needed were on his truck. Fair & affordable. 2 thumbs up, a 5 star company. We also signed up for a twice a year maintenance program. With the heat and dust out here definitely recommended. Thanks again!

I compared this company with others and found the initial sales person very helpful, educational. They were willing to negotiate price and the installation process was done very well. The... read more installers were pleasant, eager to please and provided me with pamphlets that I requested. Very happy with this company .

From the woman who scheduled my appointment, to the gentleman (Anthony) who came out to diagnose the problem, to the two (brothers) who came to install of my new AC,... read more I was totally impressed with Ultra! They were all friendly, prompt, respectful, and trustworthy! And I feel like I got a really fair price on my unit (below the AZ average). This company obviously cares about its customers, it was evident by the way they presented themselves and interacted with me. Anthony was so pleasant and informative; he took the time to answer all my questions, and he even walked me though everything he did to diagnose the problem I had with my AC unit. AND instead of having to rent a hotel room, Ultra gave us a cooling unit that kept it comfortable enough to stay (sleep) in our house while we waited for the new AC to be installed. Great company! The owner(s) should be proud of the people who represent the name. Thanks to everyone for a great customer service experience, which is sometimes hard to find.