TESTIMONIALS

Bottom line every aspect of service from Ultra A/C was fantastic! Highly Recommend. The operator who I spoke to on the phone was professional and courteous, they were able to schedule me quickly and were very flexible to my schedule. The technician called me in the morning and let me know when I should expect him and stated he would call me 30 min before he was heading to my home. When Manny arrived he was beyond helpful and patient in answering all my questions. I highly recommend Ultra for your AC needs and would not hesitate to call them for any future service.

I can't say enough wonderful things about this company. Everyone from the receptionist to the service tech (Emmanuel) was kind, professional and extremely helpful. I was able to quickly schedule an appointment. Service was done quickly and the company was transparent and reasonable with their prices. Highly recommended. This will be the only HVAC company I ever use!

Emanuel knew immediately what was going on with our air conditioner and was able to fix it quickly. He is honest, knowledgeable, and we always appreciate seeing his name as the person coming out.

I recently had an HVAC unit replaced and the installation team, Robert, Angel, and Victor, did an outstanding job! They devoted ample time to ensure a thorough installation, and even went the extra mile to really clean up the area afterwards. I highly recommend their services to anyone seeking HVAC replacement. Additionally, they were friendly and pleasant to work with.

A bit of a tricky install in the basement of a Tri-Level the install team did a fantastic job the New HVAC system is working perfectly. I highly recommend Ultra from the initial Bid process through final Installation and communication.

David was very professional and gave great info on my unit and how to maintain proper maintenance. He gave info on ultra air conditioning services but was never pushy. He took his time and answered my questions that I had. I would definitely request him again.

I am very pleased first off the customer service was excellent i was calling ac companies all morning and no company had any available appointments and Selena helped me with getting prompt service over the phone and Anthony was professional courteous and explained everything in detail. Explained all my options and we agreed to have Anthony repair the unit. I am very impressed by your company the customer service was wonderful. Selena thank you for your promptness and your empathy and understanding. Anthony thank you for the work you did and all your patience. Ultra you are a awesome company and i wont hesitate to calll you first when a problem with my ac unit occurs again. Thanks your new customer Paul.

I just had David come to our house and conduct an A/C tune up and Heating unit Check. He was efficient and very nice! David even had to get to our heating unit which was not in easy access point, without any complaints! Explained everything to me in great detail and let me know about the services they offer. Definitely will be looking forward to be working with Ultra Air again in the future.

I came across Ultra Air's service special while looking online for a business certified to perform an AC maintenance check as required by warranty. Lissette was easy to talk to, answered all my questions, and scheduled my appointment in a flash. This was followed up with a text reminder of my appointment info. Nice! Anthony performed the service, arriving on time and calling ahead as promised. He wore a facemask and shoe coverings. He was friendly and polite. He seemed very knowledgeable and thorough and not rushed. He explained what he was doing as he went along. Our unit is relatively new, so thankfully no repairs were necessary. He listed a few recommendations based on his inspection, but thankfully did not subject us to any high pressure sales tactics. He also provided flyers and briefly explained their service plan offers. I am always impressed when employees speak highly of the company they work for, and Anthony expressed pride in working for Ultra Air and the standards they set and training they provide. Their customer service is 'spot on'. And I definitely intend to purchase one of their maintenance plans!

Angel, Anthony and Rey did a great job on our new A/C installation and troubleshooting of our secondary unit. They were professional and did an excellent job communicating the status and process for the installation.

Emmanuel Rodriguez was fast honest and great

Anthony was very knowledgeable and kind. He told us exactly what was wrong with our unit and the price to fix. He offered us a maintenance plan for future repairs and in doing so offerd us a discount off of our repairs for today. Me and my fiance don't know a lot about AC units so it Was nice that he was able to explain everything and it was a good price for the reapirs. I Recommend them. They are a growing company but more people should really know about their great work.

Just had our ac replaced by ultra. They were great to work with. Professional installers. The ratings and reviews don't lie

My AC broke down and within 30 min I had an appointment with Emmanuel. Less than 48 hours later he was at my house explaining exactly what went wrong. He fixed it immediately and explained what to look/listen for when things go wrong. He also offered great advice on future maintenance of the unit as a whole! Fantastic service, will definitely request this company if anything goes wrong in the future. would recommend to my closest family and friends

From the woman who scheduled my appointment, to the gentleman (Anthony) who came out to diagnose the problem, to the two (brothers) who came to install of my new AC, I was totally impressed with Ultra! They were all friendly, prompt, respectful, and trustworthy! And I feel like I got a really fair price on my unit (below the AZ average). This company obviously cares about its customers, it was evident by the way they presented themselves and interacted with me. Anthony was so pleasant and informative; he took the time to answer all my questions, and he even walked me though everything he did to diagnose the problem I had with my AC unit. AND instead of having to rent a hotel room, Ultra gave us a cooling unit that kept it comfortable enough to stay (sleep) in our house while we waited for the new AC to be installed. Great company! The owner(s) should be proud of the people who represent the name. Thanks to everyone for a great customer service experience, which is sometimes hard to find.

Excellent company! And Emanuel is awesome. Very professional. He was a few minutes early and THEN he told me it was ok to help review the a/c unit with him. He took the time to show me step by step what I need to monitor. And I very much appreciated his patience and time going over our system. I will call them again. Great group of people.

Ultra Air replace two A/C units for us a few years ago, and we've had a maintenance package since. Their expertise, professionalism, and responsiveness have always been fantastic. We just had Manny doing our spring/summer maintenance, and having him at the house was a fantastic experience. He was professional and engaging, and he did a great job cleaning and servicing our units.

So happy this company could come and service my AC on the same day that I called for an appointment. Anthony was professional and explained what the problem was in terms I could understand. He was quick to diagnose the problem and could fix it right away. He did not try to sell me anything other than the parts and labor that he did that day. I would recommend this company to family and friends and will not hesitate to use them for future AC needs.

AC went out today (105 degrees) and after finding paperwork from previous owner showing system 5 1/2 years old installed by Ultra Air I called them for help. Had Emmanuel R. (Manny) here within 3 hours. Friendly, courteous, Very knowledgeable, competent & efficient. (And Covid-19 compliant). Traced problem to a bad capacitor and replaced it immediately. Parts needed were on his truck. Fair & affordable. 2 thumbs up, a 5 star company. We also signed up for a twice a year maintenance program. With the heat and dust out here definitely recommended. Thanks again!

My AC was not functioning correctly and barley putting out and cold air this morning. Called this company after calling multiple other companies in town. The were not only the cheapest but also the quickest to respond and send someone out (same day). The representative Aaron checked out my AC on the roof and identified some filters that were extremely dirty and were causing my problem and more than likely stressing my capacitor. I have had other companies come out in previous years and they did not let me know about these filters. Exceptional service and I will be calling them for all my HVAC needs in the future.

Emmanuel was a sweetie and went above and beyond.

The Technicians at Ultra Air were Fantastic. They just installed a New Air Conditioning and Heating Unit for us and their Technician Angel went Above and Beyond to make sure everything was 100% up to our expectations. I would Highly Recommend that you call Ultra Air Conditioning.

The technician was super informative, explained things so that I understood them and was just a very pleasant. Got here super fast in the middle of the busy summer! Overall great experience. Have already recommended to one of my neighbors.

OMG, finally a professional AC company. They gave me a minimum of 30 minute call before they arrived which is always appreciated because I hate hanging around for 4 hours for service techs to arrive. The technician was very thorough. He explained every detail to me. Afterwards made his recommendations which weren't the usual scams you get from most AC inspections trying to fear you into service. I like this company, their special was awesome, so I had my rental property as well as my personal property inspected. I am definitely going call on them for service as my first choice. 3

Technician Adrian came out to my family’s home today to fix our AC issue. He was timely and very polite! He was kind enough to apologize for our last experience with the company. He was happy to explain everything that needed to be done and was patient enough to show us the process as he worked on our unit. Adrian also did the job alone. Which was very impressive. He went out of his way to make sure our unit was back up and running. Did a wonderful welding job. Thank you Adrian! Redeemed the company on his own!

David and Emmanuel were knowledgeable, prompt, courteous, professional and honest. They quickly diagnosed the problem and gave me options to solve my AC issues. I can recommend them for all your AC problems. Ultra was able to quickly respond and communicated with me every step of the way

Angel and Rey were amazing! Everyone was so great to work with. So courteous, friendly, thoughtful and professional! They had a great work ethic, were super punctual. We got a great unit and the house feels so nice and toasty now! They did great work and they really went the extra mile for us! I would highly recommend Ultra to anyone who asked!

They were great! On time. Very fast. They take a lot of pride in their work. Very impressed.

Omar was friendly, professional and thorough.

These guys were great and I highly recommend them. If you have a few extra minutes, I have detailed my experience below. My A/C stopped working and a friend recommended these guys. They came out pretty quickly, refilled my refrigerant and told me that my 30 year old unit will probably need to be replaced soon but did not pressure me. I had to call them out again a few weeks later because the fan motor stopped working (as they told me would probably happen). I bought a new motor so I could have my A/C back right away and asked to be put in touch with someone that could talk to me about new units. They gave me a good price and deducted the cost of the motor they had just put in the old unit. I ended up needing a power upgrade (from 100 to 200 amps) to upgrade from a 3 ton to a 4 ton unit which took a few weeks but they still honored the original quote. Robert referred me to an electrician to help me through that process and he also ended up being a real pleasure to work with. The install was quick and clean. Everyone I interacted with, Manny, Rey, and Robert were a pleasure to work with. The city inspector came out a few days later and commented that they did a very nice job. Robert also handled all of the city permits, paperwork, and scheduling the inspection. He even mailed in all of my extended warranty paperwork for me.

Emmanuel was Amazing! Came out have me all the details of the unit, didn’t push anything that wasn’t needed! 10/10 would recommend!

Emmanuel was on time, called when he was on the way, friendly, very thorough! He explained everything he did.

Ultra Air Conditioning just replaced my A/C unit I’m really impressed with their quality of work and service. Aaron was really good in helping me choose the right unit for my house. Rey and Hector the installers did a magnificent job very clean and professional service. We are very happy with our new unit and the quality of work from Ultra Air Conditioning. I highly recommend them for your next service or replacement

Manny was fabulous to work with. He answered every question we had and explained everything upon installation. Rey and his crew Were efficient, professional, courteous, and made sure every step was explained to us. We will definitely recommend Ultra Air!

The team at Ultra Air are professional, responsive and very easy to work with. They worked hard to find out what was wrong with our unit, followed up with the manufacturer, fixed and ultimately replaced our unit under warranty. Perseverance, kindness and amazing customer service are what make them the best!!

Ultra Air Conditioning gets 5 stars from me, our technician Anthony did an outstanding job in repairing our Air Conditioner. Especially coming out on the 4th of July on such short notice, I highly recommend Ultra Air Conditioning for any A/C issues. Anthony was very pleasant and professional and answered all my questions.

These guys are great! Second time in two or three years. Had great experience both times. This time they were called it was almost 5:00 PM. Anthony still checked out the air same evening. Had new part and repaired first thing in the morning. I have two small dogs and really appreciate the fast service, especially this time of year!

Emmanuel was great and fast

I compared this company with others and found the initial sales person very helpful, educational. They were willing to negotiate price and the installation process was done very well. The installers were pleasant, eager to please and provided me with pamphlets that I requested. Very happy with this company .

Omar was fabulous as he did our annual inspection, he explained everything to us and answered all of our questions. He taped some things for us, changed our filter. Explained to us which filters we should be buying and alerted us of an upcoming maintenance issue. That’s not covered by our contract. He was polite, personable, and very thorough. Wish every service person that came to my homeless like this! We have used ultra air for some time now on our home and tour rentals. They are a top-notch company. Very responsive wonderful service. Highly recommend them.

Manny did a great job with our HVAC unit Highly recommended! Lois & Rick

THIS IS THE ONLY REVIEW YOU NEED TO READ IF YOU WANT A FULL AND INFORMATIVE ONE. First off, I want to give a big THANKS to everyone at Ultra Air Conditioning. My A/C went out yesterday night. I gave them a call and the gentleman (forgot his name) told me the on-call guys would give me a call back within 30-40 mins. Sure thing, I got the call back. They told me they were booked for the night, but said they could do it first thing in the morning (7am). At 6:45am today, I received a call, that he was running late (which he was not, still 15 minutes left until scheduled time), but was a nice gesture. Anthony R. arrived on time as promised. He checked my unit, told me within 5 minutes that my fan motor had gone bad, proceeded to explain to me and SHOWED me the burnt out wires on it. He also informed me that my unit was 20 years old (as marked on the unit), which was from 1993 and said I was lucky my unit lasted this long. He said usually last 12-15 years. He explained to me that he could fix it for about $700, but also advised me that since the unit was so sold, such investment could be a waste since anything CAN and WOULD go bad in a few months to a year which would increase my expenses. He wasn't pushy and you can tell he was being honest and I've seen my unit for myself. So I figured I would replace the unit, because it really would be an investment in the long run and fully under warranty. He helped me with the app for a loan, I got approved and voila, a time was scheduled for today on the SAME DAY (about 2 hours after Anthony arrived). Rey P. and a white guy showed up and did an amazing job by replacing my thermostat, A/C unit, and furnace which took about 5 hours. Everything looks amazing and I am just so happy I have COLD air again. THANKS GUYS! You deserve all 5 stars.

Always great service and personalized attention from all they guys especially Manny

Had to have 2 brand new air conditioning units installed and cant say enough about the installers Robert and Angel they was very professional and very knowledgeable and very friendly.They did an outstanding job installing the units.we are extremely happy with Robert and Angel and the work they did.I will only use ULTRA AIR CONDITIONING to do any air conditioning work definitely a 5 star company

Anthony was a great technician. He was very thorough. Showed us exactly what he was looking at and explained so we could understand what he was seeing. He went the extra step to help us know where we stand. Id recommend ultra air conditioning based on their employee who serviced our home.

I had an amazing experience with ultra, Omar answered all my question and explained everything to me thoroughly! Omar went above and beyond for our visit will definitely be recommending him to my neighbors

After fighting with my home warranty and another AC company for over a week trying to get my unit fixed, Anthony came out and was able to fix the other company’s work and get the unit running in less than a couple of hours. Thank you so much! The staff was so understanding and helpful when I booked. They even checked in to be sure we had a small temporary cooling unit we could use in the meantime. I appreciated the clear and easy communication - Ultra Air does great work!!!

Adrian was Curtis, professional, and personable. You explained everything and clear terms as to the working of our furnace and air conditioner. Highly recommended.

We have contracted with Ultra Air Conditioning for several years. Twice a year they come out to service our HVAC systems. Appointments are easy to schedule and staff are professional and knowledgeable. Highly recommend.

We had a really bad experience with our home warranty company, it seemed they were in no hurry to get a repairman out to fix our unit and we were going to have to wait over a week without ac. I have a disabled sister that lives with me and that was unacceptable. We called Ultra AC ON A HOLIDAY and they sent Anthony out right away! He found the problem, fixed it and was out the door in a half hour! 5 stars isn’t enough for the great service we received and I will definitely be using Ultra ac again. In fact I will also leave a review on Next door neighborhood as well. Thank you so very much!